Return Policy

Last updated: March 21, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you
are not completely satisfied with your purchase for any reason, you may return it to us for a
full refund or an exchange. Please see below for more information on our return policy.


You may return any new unused condition, with all original tags and labels attached within
thirty (30) days of delivery for a full refund less any applicable shipping costs and a 10%
restocking fee. Any opened items must be returned in the original packaging with all parts
included for a full refund minus a 20% restocking fee and any shipping costs. All returns
must be postmarked within ninety (90) days of the purchase.

Return Process

To return an item, please call customer service at 1-800-248-0892 to obtain a Return
Merchandize Authorization (RMA) number. After receiving a RMA number, place the item
securely in its original packaging, and mail your return to the following address:

Air Lift Company
Attn: Returns
2727 Snow Road
Lansing, 48917

Please note, you will be responsible for all return shipping charges. We strongly recommend
that you use a trackable method to mail your return. A prepaid shipping label can also be
provided to you for a fee.


After receiving your return and inspecting the condition of your item, we will process your
return or exchange. Please allow at least ten to fifteen (10-15) business days from the receipt
of your item to process your return or exchange. We will notify you by email when your
return has been processed.


For defective or damaged products, please contact us at 1-800-248-0892 to arrange a refund
or exchange. We will pay the return shipping costs if the return is due to a defective or
damaged product.


If you have any questions, please contact us at: 1-800-248-0892

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